Privacy Policy

Privacy Policy for Dubai Sightseeing Packages

Introduction

Welcome to https://dubai-sightseeing-packages.terratrek.net (hereinafter referred to as “Dubai Sightseeing Packages” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Dubai Sightseeing Packages’ online presence, including but not limited to:

  1. Our official website at https://dubai-sightseeing-packages.terratrek.net
  2. Mobile applications and software we develop or offer
  3. Online services and platforms provided by our company
  4. Any other digital resources or tools accessed through our domain

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies governing user data collection and processing, which we encourage you to review.

Processing Activities

This Privacy Policy outlines the ways in which your personal information is processed when:

  1. You use our applications or services as an authorized user, creating an account or making bookings.
  2. You visit our websites, whether through a direct link or from another third-party site.
  3. We communicate with you via email, phone, or text messages for marketing purposes, providing updates, or offering support.

Personal Data Collection

Dubai Sightseeing Packages collects various categories of personal data to enhance user experiences and deliver tailored services. The types of information we gather include:

  1. Account Information: Details related to your user account creation, such as username, email address, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments securely.
  3. Financial Information: This may include bank account numbers or other financial data required for travel arrangements or refunds.
  4. Purchase Information: Records of your bookings, including travel destinations, dates, and any special requests.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  6. Location Data: Information about your geographical location when you use our location-based services or consent to sharing your position.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our services.
  8. Social Media Information: Data from social media platforms when you choose to log in or connect your accounts for seamless access.
  9. Product Information: Details about products or services you show interest in or purchase through our platform.

We collect this data through various means, including direct user input forms, online interactions, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal information with us for specific purposes, adhering to their own privacy policies.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites. We use cookies for several essential purposes:

  1. Strictly Necessary: These cookies enable basic functions like login, account management, and website navigation.
  2. Preference: They remember your preferences and settings to provide a personalized experience.
  3. Analytics: Analytics cookies track user interactions to analyze trends, improve our services, and optimize the overall user journey.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to manage or block specific types of cookies according to your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

Dubai Sightseeing Packages has implemented robust security measures to safeguard your personal information:

  1. Encrypted Communication: We utilize industry-standard encryption protocols to secure data transmission over our networks.
  2. Secure Third-Party Services: We partner with trusted third-party service providers who adhere to strict privacy and security standards.
  3. Data Protection Protocols: Regularly updating our security protocols and conducting vulnerability assessments to prevent unauthorized access.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are directed at adults, and we encourage parents and legal guardians to supervise their minors’ online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of the personal information we hold about you.
  2. Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The ability to limit our use of your data in specific situations.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The guarantee that you will not face adverse consequences for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

Dubai Sightseeing Packages reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this policy periodically for updates.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us:

We appreciate your trust in Dubai Sightseeing Packages, and we are committed to protecting your privacy while delivering exceptional travel experiences.